Frequently Asked Questions
Everything you need to know about shopping with Shivshakti
What is the estimated delivery time for my order?
Most orders are processed within 24-48 hours. Shipping typically takes 3-7 business days depending on your location within India.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for all unworn items with original tags. Simply visit our returns portal to initiate a request.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with measurements in inches and centimeters. We recommend comparing these to your best-fitting garment.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment's progress.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, slight variations may occur due to different screen settings and studio lighting.